Artpark Mainstage Theater

POLICE/FIRST AID/SECURITY Amphitheater- Police, First Aid, and Security can be contacted at the Command Center near the Upper amphitheater gates or by calling (716) 754-2619. For assistance please address any uniformed staff member. Mainstage- Police/First Aid/Security can be contacted by inquiring at the Main Concession Stand on the terrace. CANADIAN CURRENCY Artpark no longer accepts Canadian currency at the Box Office, Amphitheater Merchandise and at Concession Stands. Credit Cards are accepted at these locations, and there is an ATM located inside the Amphitheater gates. LOST AND FOUND Inquiries for lost and found items can be made at the Amphitheater Command Post during outdoor shows. Inquiries after the event can be made to 716-754-9000 ext 143. Please leave a message and you will be contacted if your item is found. SOLICITATIONS Any persons without vending permits issued by Artpark are prohibited from soliciting contributions or distributing literature on Artpark property. CREDIT CARD POLICY The Amphitheater beverage areas accept major credit cards, as do most of the food vendors. ATM An ATM Machine is located next to the merchandise tent for all Amphitheater concerts. There is no ATM on site for Mainstage Theater Events. RESTROOMS Amphitheater- Full service restrooms are located in the green trailer along the brick road and the south side of the Command Center. There are several locations offering portalets and outdoor sinks around the park. Mainstage- Full service restrooms are located on the lower terrace level. Entrances are located across from the main concession stand or aisle 3 tunnel. EMERGENCIES In the event of an emergency, all uniformed staff will be utilized to direct patrons to a safe area. Please obey park signage and instructions by uniformed staff. MERCHANDISE Amphitheater- The merchandise tent (green tent) is located next to the main bar concession tent (red tent). Artpark licensed Merchandise as well as Band Merchandise will be sold from the opening of the gates until the conclusion of the event. Mainstage- Merchandise is sold only at select events. Inquire with Uniformed staff on the day of show. BACKSTAGE PASSES Backstage Passes are only issued by the bands. Backstage passes are neither for sale nor issued by Artpark. CONCESSIONS Amphitheater- Vendors offer a variety of food and beverage options at concessions stands located throughout the venue. Food offerings include pizza, hamburgers, french fries, beef on weck, tacos, subs and desserts. Number / variety of offerings may vary by event. Many vendors offer vegetarian options, but no vegan. Beer and wine are normally sold at all events. Valid photo ID required to be served. Mainstage- Light snacks are available for purchase. Beer and wine are normally sold at all events Valid photo ID required to be served No more than two (2) alcoholic beverages may be purchased at one time at all concession stands. Guests possessing alcohol, who do not have acceptable proof of age may be subject to arrest and ejection. No refunds or exchanges. All Outdoor Amphitheater and Mainstage performances (lawn tickets) are rain or shine, no refunds are given in the event of rain. In the event of an Artpark or Artist cancellation when ticket refunds are issued by the venue, service fees are not refunded RE-ENTRY POLICY Once you have entered the gated area of the venue, no re-entry is allowed. SECURITY INSPECTIONS All persons and their belongings are subject to inspection upon entering the venue and at any time on the property. FRONT OF STAGE & GA BOWL TICKETS Ticket holders must present a valid dated ticket to enter the gated Front of Stage or GA Bowl areas and obtain a wristband that must be worn for the duration of the show. Entrances are located on either side of the gated area. SEVERE WEATHER All concerts are rain or shine. No refunds (if applicable) will be given in the case of rain. In the event of severe weather, Artpark staff in conjunction with New York State Park Po